At libercivitas.com, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day no-questions-asked return and exchange policy. Please read the following guidelines to ensure a smooth return or exchange process:
Return & Exchange Conditions:
- You have 30 days from the date of purchase to return or exchange an item.
- Items must be unused and returned in their original packaging.
- Before returning an item, please contact us to receive specific return instructions.
Return Shipping:
- If the product is defective or has other issues, we will cover the return shipping costs.
- If the return is due to reasons other than a defect (e.g., customer preference), the customer is responsible for return shipping fees.
Refunds:
- Once we receive the returned item, we will process your refund within 3 business days. Refunds will be credited to the original payment method.
How to Return an Item:
- Contact our customer service team at [email protected] to receive return instructions.
- Ship the unused item back in its original packaging.
- Once we receive the returned item, we will process your refund within 3 business days.
We appreciate your understanding and cooperation. If you have any questions or concerns, feel free to reach out to our customer service team.
Thank you for shopping with libercivitas.com!